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2017 Annual Conference - Master Series Track
SHRM Jacksonville 9th Annual Conference | Thursday, March 30 - Friday, March 31, 2017 
 Strategies to Move HR Forward - Business Management & Strategy
Strategies to Move HR Forward - Business Management & Strategy track focuses on strategic topics. These presentations are eligible for Business credit with HRCI.  Please note: speaker times are subject to change.


Robert Garcia


Drive Business Success with Workplace Flexibility

Presented by Robert Garcia

Thursday, March 30, 2017 | 2:45 PM to 3:45 PM

Explore how workflex can add value to the bottom line at your organization by improving retention and employee health and well-being, reducing absenteeism and real estate costs, and increasing productivity with better engagement and a solid business continuity strategy.

About the Speaker: Robert Garcia is Vice President, Global Operations at SHRM, the world’s largest association devoted to human resource management representing more than 275,000 members in over 170 countries by serving the needs of HR professionals and advancing the interests of the HR profession. He is responsible for establishing and growing business relationships with key business leaders and HR executives in multinational and large national companies, accredited universities, human resource associations, and training providers globally and is responsible for the global staff at SHRM Headquarters in Alexandria, Virginia and SHRM offices in China and United Arab Emirates.

Please note that Speakers Bureau presentations are copyrighted, and, therefore, will not be posted to this website.


Quenton Kincaid Wright


Matthew Thompson

Charles River Associates

How to Enhance Your Diversity & Inclusion Efforts through the Use of Metrics

Presented by Quenton Kincaid Wright & Matthew Thompson

Friday, March 31, 2017 | 4:00 PM to 5:00 PM

This session will guide attendees to start making a business case for Diversity & Inclusion (D&I) efforts and illustrate some practical methods to get senior leadership buy in. The presenter will walk through various areas of focus for diversity efforts and discuss methods of tracking progress towards D&I goals and describe the importance of knowing your market. Lastly, good intentions can still lead to adverse outcomes. Learn that efforts should be grounded by a holistic perspective to ensure there are not unintended consequences as a result of your altruistic efforts (e.g., internal progression without focus on compensation equity). Even those on the “Top Diversity” list are not immune from lawsuits.

About the Speaker(s): Quenton Kincaid Wright is a principal in the Labor & Employment Practice at CRA. She manages multiple consulting and compliance projects including Diversity & Inclusion (D&I) monitoring, Office of Federal Contract Compliance Programs (OFCCP) affirmative action compliance, Equal Employment Opportunity (EEO) discrimination matters, and Fair Labor Standards Act (FLSA) and state wage and hour litigation. In addition to audit support, Mrs. Wright designs and manages all Affirmative Action Plans (AAPs) prepared by the firm. In the Diversity arena, she actively maintains a dynamic web-based tool which monitors D&I analyses for a Fortune 100 company.

Matthew Thompson, Vice President, is Practice Leader of CRA’s Labor and Employment practice. Dr. Thompson specializes in empirical research, applying statistical techniques to the analysis of various issues including firm level employment decisions, government contracting programs, and the impact of proposed regulatory and legislative changes. Dr. Thompson works with attorneys and human resource professionals in analyzing issues concerning Title VII, Age Discrimination in Employment Act (ADEA), Fair Labor Standards Act (FLSA), and Office of Federal Contract Compliance Programs (OFCCP) audits.

Presentation - How to Enhance your D&I through the use of Metrics

Jennifer Hancock

Humanist Learning Systems

Reality Based Decision Making for Effective Strategy Development

Presented by Jennifer Hancock

Friday, March 31, 2017 | 8:00 AM to 9:00 AM

Strategies are important. They help us know what we are working on, why we are working on it and most importantly, how. The problem is, not all strategies are effective.

In order to give yourself the best chance of success, it is important to take several steps to ensure that your strategy is reality based. This session will help you learn how to answer the three most important questions for any strategy.

About the Speaker: Jennifer Hancock, author of The Humanist Approach to Happiness and founder of Humanist Learning Systems is no stranger to the world of strategy development. She has overseen the transformation of mergers and acquisitions teams for a half billion dollar company and the successful growth of statewide non-profit organization. Her secret – reality based strategy development. In this session, she will share with you techniques and tips that will help think more effectively about the problems you face.

Presentation - Reality Based Decision Making


Wendy Sellers

BlackRain Partners

HR and the CFO: Strategic Partnering for Success

Presented by Wendy Sellers

Friday, March 31, 2017 | 9:15 AM to 10:15 AM

Get less push back and more results that your department wants! Learn what the CFO’s role is, how it can conflict with HR’s and how high performing companies make the relationship between HR and the CFO work!


About the Speaker: Wendy Sellers truly believes that “Your people are your competitive advantage”. Wendy’s progressive experience in change management, mergers and acquisitions, leadership development, employee communication tactics, strategic HR and talent management allows her to treat clients with a sense of urgency and complete honesty. She speaks up and challenges the status quo.

Presentation - HR and the CFO


Jim Gallo

The Center for Organizational Effectiveness

"How Big is My Fish" HR Metrics and the Tale of the Tape
Presented by Jim Gallo
Friday, March 31, 2017 | 10:45 AM to 11:45 AM
The HR community is often inundated with the message that measuring indicators of change and/or success is a necessary evil, and that “you can’t manage what you can’t measure”. Now the focus on measurement is so strong that practitioners are concentrating on measurement as an end, and not as a means to improve HR systems and other business outcomes. However, measurement provides little value if the wrong measure is chosen for the job. This session will provide insight on how to match the goals of the organization with the appropriate performance metric and how to determine the quality of key measurement systems.
About the Speaker: Jim Gallo is currently the Director at The Center for Organizational Effectiveness, a consulting firm that provides human capital measurement and talent management strategies. He has 20+ years of leadership experience as a senior executive and management consultant. He has worked both within organizations as a senior executive leading multi-state HR operations as well as an external consultant providing customized solutions to organizations.


Presentation - "How Big is My Fish"

Chad Sorenson

Adaptive HR Solutions

Become the Driving Force for Performance and Productivity - Establishing HR in Business Operations

Presented by Chad Sorenson

Friday, March 31, 2017 | 12:45 PM to 1:45 PM

The Human Resource Department is not simply a cost center in your organization – or at least it shouldn’t be. The potential of HR can be realized only if the HR staff earns the recognition, speaks the language of business, and the business realizes the value of HR. So how do we make this happen? It starts with changing the mindset of both the business and HR.

About the Speaker: Chad V. Sorenson, SPHR, SHRM-SCP is the President and founder of Adaptive HR Solutions, LLC and has over 20 years of diverse business, communications and human resource experience. He works with companies that range from 5 to 1,200 employees and focuses on leadership development, manager training, employee performance management and employer compliance in industries such as healthcare, manufacturing, construction trades, and professional services organizations.

Presentation - Become the Driving Force

Karen Gregory

HRSS Consulting Group, LLC

Are You Ready for an Alignment? Linking HR Strategy to your Business Strategy

Presented by Karen Gregory

Friday, March 31, 2017 | 2:15 PM to 3:15 PM

Human Resource (HR) strategy is so much more than employee satisfaction and benefits. It is about business growth, increasing employee performance and controlling costs. The bottom line is that it’s all about business results. When HR managers identify the real goals of the organization and how the organization will utilize its human capital to reach these goals, then, and only then, can the HR strategy be developed and fully aligned with the business strategy. This workshop will dive into what it takes for HR professionals to link their HR strategy to their business strategy.

About the Speaker: As President and CEO of HRSS Consulting Group, LLC headquartered in Cocoa, Florida, Karen Gregory has grown her company to include a team of experts in coaching, human resource (HR) strategies, employee training, and organizational assessments and leadership development, of which all, when established and leveraged successfully through her insightful and engaging techniques, create high performing organizations with positive results on their bottom line.

Presentation - Are You Ready for an Alignment?


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6th Annual SHRM Jacksonville Supervisor Training 2018