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Chapter # 0011
SHRM Jacksonville
Registration for the August Meeting is now open.
Pre-meeting workshop 2:00 pm to 4:30 pm
August 19, 2010 at the Deerwood Country Club
Speaker: Barbara Sanfilippo, CSP, CPAE
Topic: Winning Sales & Service Strategies for Top Performers-The Critical Edge
Chapter Meeting 5:30 pm to 8:30 pm
Approved by HRCI for 1 strategic credit
August 19, 2010 at the Deerwood Country Club
Speaker: Barbara Sanfilippo, CSP, CPAE
Topic: Contributing to the Bottom Line, Be Savvy, Be Strategic, Be Smart
Click the link on the right to register.
SHRM JACKSONVILLE SPONSORED BY:

In today's challenging and competitive economic environment, savvy human resource professionals who add value and impact revenue will win the respect and support of CEO's and senior management. In addition to hiring staff and monitoring benefit programs, HR can be the driving force behind strategic initiatives. In this idea-packed, energizing and interactive program, Barbara will outline proven strategies you can use to be viewed as a key contributor and business partner.
This program was highly rated at four SHRM National Conventions and many state conferences. Objectives include how to:
*Think like a strategist, not simply an executor
*Support your firm's strategic initiatives
*Tie HR's goals to actual sales results
*Deliver service to internal customers and gain support
*Score a big win; promote your accomplishments, Dream Big! and much more!
About the Speaker: Barbara Sanfilippo, CSP, CPAE is an enthusiastic and popular inspirational speaker and business consultant; author of Dream Big! What's The Best That Can Happen? and contributing author in The Service Path: Your Roadmap to Build Strong Customer Loyalty.
Her firm, High Definition People, inspires individuals to Be Vivid, Be Vibrant, Be Valued! by igniting passion, instilling personal responsibility and living life in vivid color. She has received high marks for her mega and super sessions at several Society of Human Resource Professionals Annual Conventions and the 2008 SHRM Strategy Conference. In addition, she has keynoted at the Hawaii, Ohio and PIHRA conventions. Barb is best known for delivering entertaining, idea-packed, how-to programs in a highly engaging, and interactive style. She is also a member of the prestigious, Speaker Hall of Fame along with Ken Blanchard,Harvey McKay and Les Brown. Visit: www.Barbara-Sanfilippo.com
What does it take to thrive as a sales and marketing professional or entrepreneur in the future? How can you attract warm calls and gain a competitive advantage? In this idea-packed and energizing program you'll discover proven secrets you can use to:
- Attract business to you easily and make warm calls
- Promote and position yourself as an expert and a "mini celebrity"
- Demonstrate customer appreciation and retain loyal clients
- Follow-up and touch prospects and clients in a persistent manner with email and other creative methods.
- Conduct pre-call planning to focus on getting the business
- Critique calls to improve overall effectiveness
- Dream big and achieve your goals
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